Policies & Details
We request at least a 24-hour notice to cancel an appointment in order to best serve all the guests. We ask that Bridal parties notify us no less than two weeks prior to their booked services. Bridal party cancellations two weeks prior to your appointment, will forfeit their deposit.
We accept Visa, MasterCard, Discover and personal checks. O’Briens Salon in the University Mall and 247 Main street also accept American Express and Student College cards such as UVM Cat Card, St. Mikes Knight Card and the Champ Cash Card.
We require deposits for large parties such as weddings and proms. For large parties, there is a reservation form you can fill out in our salon. We ask for a 50% deposit to hold all appointments.
We do not accept returned make-up. All other product may be exchanged at the original location for store credit only.
As a courtesy to other salon guests, and in our efforts to offer a relaxed and professional atmosphere we ask that you are aware that it is your responsibility to watch your children at all times while in the salon.
Our highest commitment to your privacy. Your personal information is confidential. This includes your address, phone numbers and email address on file. We do not share your personal information or email with third parties. We will never share, sell, or rent individual personal information. We value and respect our members’ privacy and preferred methods of receiving (or not receiving) invitations & communications from us. We will strive to deliver a valuable service that offers you – our valued member -- the highest quality, value and convenience.
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